Frequently Asked Questions
Everything you need to know about our luxury eyewear and designer accessories.
Are the products sold on your site authentic?
Yes, every item we sell is 100% authentic. We source directly from authorized distributors and provide original packaging, certificates of authenticity, and branded cases for all Dior and Ray-Ban products.
How long does shipping take for designer eyewear?
Orders are typically processed within 24-48 hours. Standard shipping takes 3-5 business days, while expedited options are available at checkout for those who need their fashion pieces sooner.
What is your return policy for luxury items?
We offer a 30-day return policy. Items must be in their original, unworn condition with all security tags and branded packaging intact to be eligible for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated during the checkout process.
Can I add prescription lenses to the frames I purchase?
While we ship frames with standard demo or sun lenses, our frames are optical-grade and can be fitted with prescription lenses by any licensed optometrist.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay for a more convenient shopping experience.